As I missed last week’s edition, I’ve added all those updates to this bumper newsletter. There was an issue this week however and over 720 articles were updated on 20th July, so these had to be excluded so that this newsletter was manageable (and Tableau’s site didn’t put up DDoS protection against my script).
Newly Published
Tableau Server "System error: TableauException: Session id is not found: " When Leaving Prep Flow Editing Window for Over 30 Minutes
Created: 2023-07-21
Environment: Tableau Server
An error can occur on Tableau Server when leaving a Prep flow editing window for over 30 minutes causing the flow editing work to not be saved:
System error: TableauException: Session id is not found:
Tableau Server page shows as insecure after publishing to Tableau Server 2023.1
Created: 2023-07-15
Environment: Tableau Server 2023.1.x, Tableau Server users access Tableau Server using a domain name that isn't the primary node hostname. This will be true if you are using a reverse proxy, a load balancer, or even an DNS redirect for Tableau Server.
The URL that Tableau Server generates so that the Tableau Desktop user can see the published Workbook/Data Source in their browser has a different server address that isn't covered by the SSL Certificate, leading to the site being shown as insecure. The URL of the Tableau Server changes from the DNS of the application to the hostname of the primary Node where Tableau Server is installed when a workbook/ data source/ dashboard is published from Tableau Desktop.
Unable to connect SQL database after upgrading the SQL ODBC driver on Linux
Created: 2023-07-18
Environment: Tableau Server, Linux (Ubuntu), MS SQL Server
After updating the SQL ODBC Driver on Linux Machine, unable to connect the Data source with the error:
"Could not connect to the server "
The installation is successful but unable to connect to the Data source.
"The following features aren't compatible with your server version" When Attempting to Publish a Tableau Prep Flow
Created: 2023-07-12
Environment: Tableau Prep Builder, Tableau Server
When attempting to publish a Tableau Prep Builder flow utilizing a non-compatible feature with your version of Tableau Server, "The following features aren't compatible with your server version..." error occurs, indicating that the Prep Flow can be published to Tableau Server, but will not be able to run on a schedule (example error below):
"Unterminated String" Error in Calculation Editor
Created: 2023-07-10
Environment: Tableau Desktop, More likely in Japanese, Chinese, Korean, double byte environment
"Unterminated string" error occurs in a calculation editor.
e.g.
Modified
Tableau Server Locks the Output Excel File After It Has Been Overwritten Several Times
Created: 2023-05-12
Modified: 2023-07-21
Environment: Tableau Server 2021.3-2022.3, Excel
After running a flow on Tableau Server several times, "The action can't be completed because the folder or a file in it is open in another program." or "The action can't be completed because the file is open in tabprotosrv.exe" message appears when attempting to delete the overwritten output Excel file in Network Drive.
The issue may occur when output file is located under
maestro.input.allowed_paths
.
Tableau Desktop, Prep, Reader, Public, Bridge on Windows 11
Created: 2021-10-05
Modified: 2023-07-19
Environment: Tableau Desktop, Tableau Prep, Tableau Reader, Tableau Public, Tableau Bridge, Windows 11
Tableau Desktop products on a computer running the Windows 11 operating system were previously unsupported.
BigQuery Public Datasets Not Listed on Tableau Data Source Page
Created: 2019-12-18
Modified: 2023-07-19
Environment: Tableau Desktop, Google BigQuery, public datasets
BigQuery
public datasets
are not listed in Tableau Desktop.
Error "User could not be deleted because they own content." When Attempting to Delete a User
Created: 2016-02-11
Modified: 2023-07-19
Environment: Tableau Server, Tableau Cloud
When attempting to delete a user, the following error message might occur even though it appears that the user does not own any workbooks, views, data sources etc:
User could not be deleted because they own content. has been unlicensed.
No License Found Activating Tableau Desktop
Created: 2020-06-03
Modified: 2023-07-18
Environment: Tableau Desktop, Tableau Prep, Windows, Mac
Tableau Desktop error when activating a product key:
No License found for 'TableauDesktop'
Tableau on macOS Ventura
Created: 2022-10-17
Modified: 2023-07-18
Environment: Tableau Desktop, Tableau Prep Builder, Tableau Reader, Public Desktop, MacOS Ventura 13, Intel Processor, Rosetta Emulation
Tableau products on a computer running the new macOS Ventura 13 operating system may quit unexpectedly or fail to activate a product key.
Error:"OCI.dll not found" When Connecting to an Oracle Data Source
Created: 2017-04-28
Modified: 2023-07-18
Environment: Tableau Desktop, Oracle
When attempting to connect to an Oracle data source, the following error might occur:
"OCI.dll not found"
Text or CSV File Data Source Does Not Return All Rows
Created: 2014-09-25
Modified: 2023-07-18
Environment: Tableau Desktop, Tableau Prep, Text Files
When you connect to a text file or CSV data source, the number of records reported by Tableau Desktop might be fewer than the number of rows in the text or CSV file.
Error "Required columns are not present..." Adding File To Extract
Created: 2014-06-05
Modified: 2023-07-18
Environment: Tableau Desktop, Text Files
When adding a file to an extract, the following error might occur:
Required columns are not present in the file with new data.
Column [xxx] not present in the file with new data.
Unable to deactivate LBLM license from Tableau Desktop
Created: 2020-11-09
Modified: 2023-07-17
Environment: Tableau Desktop, Tableau Prep, LBLM
Unable to deactivate the LBLM activation from Tableau Desktop using the "Manage Product Keys" option.
Unable to Connect to Snowflake When Using Tableau Desktop on Apple Silicon
Created: 2022-07-25
Modified: 2023-07-17
Environment: Tableau Desktop, Tableau Prep Builder, macOS with "Apple Silicon" (M1 or M2) processor
When attempting to connect to Snowflake data sources in Tableau Desktop or Tableau Prep Builder on macOS Apple Silicon, connecting is not successful and results in the following error:
"To use this connector, you need to download and install the driver first."
After Replacing Data Sources, Calculated Fields Disappear or Become Invalid
Created: 2013-01-21
Modified: 2023-07-14
Environment: Tableau Desktop
When replacing the original data source, calculated fields may disappear from the data pane or are marked invalid (displayed with a red "!").
Custom colors legend are changed when replacing data source
Created: 2022-12-07
Modified: 2023-07-14
Environment: Tableau Desktop 2020.4.11, Windows 10
When replacing a data source, colours legends for discrete calculated fields are changed to default.
When Connecting to a File that Contains full-width Non-ASCII Character in the File Name from Tableau Prep Builder 2023.2, Hyper Server Closes the Connection Unexpectedly
Created: 2023-06-28
Modified: 2023-07-13
Environment: Tableau Prep Builder 2023.2., Flat Files that contains full-width non-ASCII character in the file name, Windows OS (OS language and locale is Japanese)
When connecting to a file that contains full-width Non-ASCII character (such as "①" and "１") in the file name from Tableau Prep Builder 2023.2, the following error message appears or the data load does not finish:
System error: An error occurred while communicating with data source 'LoomDataSource' System error
Bypassing the Prompt to Enter the Site URI When Logging in to Tableau Cloud When a Member of Multiple Sites
Created: 2022-01-09
Modified: 2023-07-13
Environment: Tableau Cloud 2021.4 and newer
When attempting to login to Tableau Cloud using a user account which is a member of multiple sites, a prompt for the site URI is displayed with the following message:
Use Site URI
Enter your site URI to continue. You can find your site URI in the site URL for your Tableau site.
Data Sources not available in Tableau Personal
Created: 2013-04-25
Modified: 2023-07-12
Environment: Tableau Desktop Personal Edition
The options to connect to many data sources in Tableau Desktop Personal Edition are unavailable.
Unable to Change Username or Display Name
Created: 2014-02-13
Modified: 2023-07-12
Environment: Tableau Server, Active Directory
Unable to change a username or display name on Tableau Server.
Uncaught TypeError: Cannot read property 'commandLoggingParamsPresModel' of undefined
Created: 2021-02-19
Modified: 2023-07-12
Environment: Tableau Server 2020.3.0, CentOS 7
When using filters and interacting with an embedded view for which the user does not have Download Summary Data or Download Full Data allowed, the following error is returned:
Unexpected Error
An unexpected error occurred. If you continue to receive this error please contact your Tableau Server Administrator.
Session ID:
Uncaught TypeError: Cannot read property 'commandLoggingParamsPresModel' of undefined
When enabling Download Summary Data for the Tableau Server user, the error never is encountered when viewing and navigating the embedded view.
Subscription Emails Delayed on Tableau Cloud
Created: 2023-06-28
Modified: 2023-07-12
Environment: Tableau Cloud
A subscription email may be received much later than scheduled.
Decimal Numbers Interpreted as NULL in Tableau Desktop
Created: 2016-09-07
Modified: 2023-07-12
Environment: Tableau Desktop, Text Files
When connecting to a text file decimal numbers are not interpreted correctly. Trying to change the data type results in the numbers becoming NULL
Unable to Use Data Interpreter When Connect to Google Spread Sheet from Tableau Prep Builder
Created: 2020-08-25
Modified: 2023-07-12
Environment: Tableau Prep Builder, Google Sheets
Unable to use data interpreter function when connecting to Google spread sheet from Tableau Prep Builder.
"Data source contains a data model that is not compatible with your version of Tableau client software" When Using Published Data Sources in Tableau Prep Builder
Created: 2021-04-23
Modified: 2023-07-11
Environment: Tableau Prep Builder, Multiple Logical Tables (Relationship)
When using a Tableau Server data source that contain a relationship as an inputs for Tableau Prep Builder, the following error may occur:
System error: Unable to run input step: Failure loading Data Source: This Tableau Server data source contains a data model that is not compatible with your version of Tableau client software.
"System error: null" Occurs When Running An Existing Flow And The Output Filename Contains Non-English Characters
Created: 2023-05-29
Modified: 2023-07-11
Environment: Tableau Server 2023.1.2, Tableau Server 2022.3.6, Tableau Server 2022.1.14, Tableau Server 2021.4.18, Tableau Server 2021.3.23, Tableau Cloud 2023.2.0(20232.23.0701.0006)
After upgrading Tableau Server to the
May 2023 maintenance release
or Tableau Cloud 2023.2.0(20232.23.
0701.0006
), the "System error: null" occurs when running an existing flow which contains non-English characters, such as Chinese, Japanese or Korean in the Output filename.
If you publish a new flow with CJK characters in Output, the flow is published successfully but running it on Tableau Server will cause the above error.
Error "DataServiceFailure" Occurs if Tableau Prep is Connected to a Published Data Source and Idle for Several Hours
Created: 2023-07-05
Modified: 2023-07-10
Environment: Tableau Prep Builder, Tableau Server, Tableau Cloud
In Tableau Prep Builder, when connected to a published data source from Tableau Server or Tableau Cloud, the below error occurs if Tableau Prep Builder is not operated for several hours:
Can't connect to datasource XXXXX. An error occurred while communicating with Tableau Server
No Tableau Server user found.
DataServiceFailure
There was an error with the data source " ". Verify that the data source is configured correctly.
After Running Out Of Hard Disk Space A Few Processes Are Not Able To Start
Created: 2020-08-26
Modified: 2023-07-10
Environment: Tableau Server 2020.2
After running out of disk space then freeing up space or expanding more disk space, Tableau Server continues to show as DEGRADED and a few processes (like Gateway, Data Engine, Elastic Server, etc) are in an error state.
In servicestate.json, the "currentState" of those error state processes may display as
"INSTALL_FAILED"
. By default, the servicestate.json can be found in
/var/opt/tableau/tableau_server/data/tabsvc/tabadminagent/0
/servicestate.json
"hyper_0.20202.20.0425.1206" : {
"currentState" : "INSTALL_FAILED",
"requestedState" : "ENABLED"
},
"elasticserver_0.20202.20.0425.1206" : {
"currentState" : "INSTALL_FAILED",
"requestedState" : "ENABLED"
},
"gateway_0.20202.20.0425.1206" : {
"currentState" : "INSTALL_FAILED",
"requestedState" : "ENABLED"
},
Error: "Calculations containing user functions cannot reference fields from Physical Tables"
Created: 2020-10-22
Modified: 2023-07-10
Environment: Tableau Desktop 2020.2.0 and later
Upon creating/editing a calculation field, the following error occurs:
Error: "Calculations containing user functions cannot reference fields from Physical Tables"
Google Analytics Connections Do Not Contain Latest Data in Tableau
Created: 2023-07-07
Modified: 2023-07-08
Environment: Tableau Cloud, Tableau Server, Tableau Desktop
Workbooks and data sources using the Google Analytics connector do not retrieve the latest data, even after successfully performing an extract refresh.