Newly Published
Google Analytics Connections Do Not Contain Latest Data in Tableau
Created: 2023-07-07
Environment: Tableau Cloud, Tableau Server, Tableau Desktop
Workbooks and data sources using the Google Analytics connector do not retrieve the latest data, even after successfully performing an extract refresh.
Error "status code= 1000 Tableau detected that your OAuth refresh token is expired" When Refreshing Extract on Tableau Cloud
Created: 2023-07-07
Environment: Tableau Cloud, OneDrive and SharePoint Online
When refreshing an extract, the following error may occur:
Unknown Failure ( status code = 1000, Unable to connect to data source with the supplied credentials, or no credentials provided. Tableau needs an unexpired OAuth refresh token to connect to the data. Authorize refresh tokens or ask the datasource owner for help. Tableau detected that your OAuth refresh token is expired. Reauthenticate with new credentials. Ask your Tableau admin if you need help. )
Bad connection when connecting to Spark SQL with Error Code 94912244
Created: 2023-07-07
Environment: Tableau Desktop, Spark SQL, Spark SQL hosted on Azure Databricks
When dragging tables for a Spark SQL connection onto the canvas in Tableau Desktop, the following error can occur:
Bad Connection: Tableau could not connect to the data source.
Error Code 94912244
Unable to connect to the Spark SQL server.
Check that the server is running and that you have access privileges to the requested database.
Error When Adding a Field Assigned a Created Geographic Role After Importing Custom Geocoding, "Internal Error - An unexpected error occurred and the operation could not be completed. Error Code: E1231613"
Created: 2023-07-04
Environment: Tableau Desktop
The following error occurs when adding a field assigned a created geographic role after importing custom geocoding.
Unable to complete action
Internal Error - An unexpected error occurred and the operation could not be completed.
Error Code: E1231613
Error 87C6E9CC occurs when activating Tableau Desktop by signing in to Tableau Server LBLM
Created: 2023-07-05
Environment: Tableau Desktop 2022.4.1, Tableau Server 2022.4.1
When activating desktop by signing in to Tableau Server (LBLM) an error occurs:
Can't complete operation
Unable to connect to Tableau Server. Please check the server name and port and try again.
Error code: 87C6E9CC
Cancelled
Error "Your account or password is incorrect." Occurs When Using LBLM to Activate Tableau Desktop/Tableau Prep
Created: 2023-07-04
Environment: Tableau Desktop, Tableau Prep, LBLM
When using LBLM to activate Tableau Desktop/Tableau Prep, the below error occurs:
Your account or password is incorrect. Please try again or click Forgot Password.
Type-in Parameter Suggestions may not autocomplete in Tableau Cloud
Created: 2023-07-03
Environment: Tableau Cloud
When utilizing type-in parameters on a worksheet or dashboard in Tableau Cloud, suggestions for autocompleting the parameter may not be displayed.
Modified
Errors "Can't decrypt Assertion" Or "Failed to decrypt EncryptedData" Or "Response doesn't have any valid assertion" Configuring Tableau Cloud with SAML
Created: 2015-11-21
Modified: 2023-07-07
Environment: Tableau Cloud, SAML
When attempting to login to Tableau Cloud configured for SAML, an error occurs stating the sign-in was unsuccessful.
Additionally, one of the following errors can be found in the Tableau Cloud SAML logs:
Can't decrypt Assertion, no decrypter is set in the context
Or
Error validating SAML message; caused by: Response doesn't have any valid assertion which would pass subject validation
Or
Failed to decrypt EncryptedData
Tableau Server Backups Are Failing At Verifying Disk Space in 2022.3.6 and 2023.1+
Created: 2023-05-16
Modified: 2023-07-07
Environment: Tableau Server versions:, 2021.2.24 (or below), 2021.3.23 (or below), 2021.4.18 (or below), 2022.1.14 (or below), 2022.3.6 (or below), 2023.1.2 (or below), Multi-Node Cluster with two or more Filestore processes
On a multi-node cluster with two or more Filestore processes, Tableau Server backups will fail during estimation of disk space on the backup job as demonstrated below:
tsm maintenance backup -f TableauServer_Backup
Job id is '54', timeout is 1440 minutes.
7% - Starting the Active Repository instance, File Store, and Cluster Controller.
14% - Waiting for the Active Repository, File Store, and Cluster Controller to start.
21% - Installing backup services.
28% - Estimating required disk space failed.
35% - Stopping the Active Repository if necessary.
42% - Waiting for the Active Repository to stop if necessary.
50% - Uninstalling backup services.
Tableau Server could not verify that there is sufficient disk space for backup. If you believe there is enough space, you may skip the disk space check and force creation of a backup by using the '--override-disk-space-check' option. The backup will fail if it runs out of space.
See 'C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\tabadmincontroller\tabadmincontroller_.log' on Tableau Server nodes running the Administration Controller process for server log information.
Note: Using the
--override-disk-space-check
option will not allow the job to complete.*
Error "Tableau Cloud could not complete the sign-in request. Confirm you have the correct permissions: Creator or Explorer (Can Publish) site roles" Attempting to Login to Tableau Bridge
Created: 2021-09-15
Modified: 2023-07-07
Environment: Tableau Bridge, Tableau Cloud
When attempting to login to Tableau Bridge, the following error message displays:
Unknown Error
Tableau Cloud could not complete the sign-in request. Confirm you have the correct permissions: Creator or Explorer (Can Publish) site roles and the owner of the published data source.
After upgrading Tableau Server to May 2023 Release, Connections to Web Data Connectors are Failing with Error: "Unable to load URL" Found in Logs
Created: 2023-06-09
Modified: 2023-07-06
Environment: Tableau Server, May 2023 or later releases: 2021.3.23+, 2021.4.18+, 2022.1.14+, 2022.3.6+, 2023.1.2+, Web Data Connector ("WDC") 2.0 with a blank/empty, --secondary, URL value
After upgrading Tableau Server, Web Data Connector ("WDC") data sources using a blank/empty
--secondary
URL are failing to connect, with error message: "Unable to load URL" showing in the logs.
Tableau Server 2023.1.2 is unable to refresh WDC 2.0 extract
Created: 2023-06-14
Modified: 2023-07-06
Environment: Tableau Server, May 2023 and later releases: 2023.1.2+, 2022.3.6+, 2022.1.14+, 2021.4.18+, 2021.3.23+, 2021.2.24, Web Data Connector 2.0
Tableau Server versions released in May 2023 or later are unable to refresh a WDC extract failing with the error:
This job failed on
<Date,time>
after running for 0.1 min because of: com.tableausoftware.server.status.reporting.TableauRuntimeException: WebDataRequestor::InitAPIObj Unable to load URL:
Ability to Hide or Remove "Pin Icon"
Created: 2019-03-06
Modified: 2023-07-06
Environment: Tableau Desktop
When setting an axis range to '
Fixed
', a pin icon appears next to the measure name to notify users that the axis is fixed. The ability to hide or remove that pin icon is not currently built in the product.
Unable to Fix Width (or Height) for Some Containers in Dashboard
Created: 2021-11-30
Modified: 2023-07-06
Environment: Tableau Desktop, Dashboard Container
For some containers, the
Fix Width(Height)
icon shows up and the size can be set.
For some containers, the
Fix Width(Height)
icon does not show up.
Unable to deactivate LBLM license from Tableau Desktop
Created: 2020-11-09
Modified: 2023-07-05
Environment: Tableau Desktop 2020.1+, Windows 10, Macintosh
Unable to deactivate the LBLM activation from Tableau Desktop using the "Manage Product Keys" option.
Error "An unexpected error occurred during activation (error 1002)" When Activating Using Login-Based License Management
Created: 2022-03-09
Modified: 2023-07-05
Environment: Tableau Server 2021.3 +, Debian 9.0+, Tableau Desktop
When activating Tableau Desktop by signing in to Tableau Server (i.e. using
login-based license management
(LBLM)), the following error may occur:
An unexpected error occurred during activation (error 1002). If this issue persists, contact Tableau Support.
Error "Unable to activate with your credentials" and "No Seat Capacity Was Found for Login-Based License Management"
Created: 2020-03-04
Modified: 2023-07-05
Environment: Tableau Desktop 2019.4 and later, Tableau Server 2020.1 and later, Tableau Desktop 2020.1 and later
When trying activate Tableau Desktop by signing in to a server (LBLM), the following error message appears:
Activation
Unable to activate with your credentials
No seat capacity was found for Login-based License Management.
Contact your administrator to activate Tableau Server using a product key with more capacity.
Error "login invalid or account locked (error 5)" When Activating Tableau Desktop Using LBLM with Tableau Cloud
Created: 2021-06-22
Modified: 2023-07-05
Environment: Tableau Desktop, New Tableau Cloud Site
When trying to activate Tableau Desktop using login-based license management (LBLM) with your Tableau Cloud site, the following error may occur:
login invalid or account locked (error 5)
Tableau Desktop unable to activate, then does not launch
Created: 2018-11-28
Modified: 2023-07-05
Environment: Tableau Desktop, Windows
When activating Tableau Desktop, the following error may occur:
Not yet implemented
When Tableau is closed, then re-opened, it does not launch. The following error may occur in the log.txt file found under /Users//Documents/My Tableau Repository:
Request for 'https://licensing.tableau.com:443/flexnet/pubservices/lineitemdetails' failed
Web Page or Extension Object Blank When Exporting Dashboard to .pdf or Image
Created: 2013-07-29
Modified: 2023-07-05
Environment: Tableau Server, Tableau Desktop
When you try to export dashboards that use web page or extension objects to image or .pdf files, the objects appear blank in the exports.
Unable To Find The Certain Data Field To Set A Relationship Between 2 Salesforce Objects
Created: 2023-06-30
Modified: 2023-07-05
Environment: Tableau Desktop, Salesforce.com
If 2 obejcts have 2 data fields with the same Field Label, the data field of the second added obejct will be gone from the data fields.
e.g. When setting a relationship between
Account
with
AccountHistory
, if
AccountHistory
is added after
Account
,
Account ID
cannot be found in
AccountHistory
, because
Account
also has a data field calls
Account ID.
Text Renders As Square Boxes Instead Of Expected Non-English Characters
Created: 2017-09-07
Modified: 2023-07-05
Environment: Tableau Server on Linux, Non-English text
A text in a view becomes full of squares after publishing this view to Tableau Server, and the expected characters that were formatted and displayed correctly and nicely in Tableau Desktop can no longer be seen.
Error "Error occurred while trying to load the data source" Occurs When Opening a Downloaded Data Source(.tdsx) From Tableau Cloud
Created: 2023-06-30
Modified: 2023-07-05
Environment: Tableau Desktop 2023.2, 2023.1, 2022.4, Tableau Cloud
Unable to open a downloaded .tdsx file from Tableau Cloud in Tableau Desktop and the below error occurs.
The same issue happens in Tableau Cloud as well.
Unable to complete action
Errors occurred while trying to load the data source "XXX". The load was not able to complete successfully.
Internal Error - An unexpected error occurred and the operation could not be completed.
Fonts Not Displaying as Expected After Publishing to Tableau Public or Tableau Cloud
Created: 2016-08-22
Modified: 2023-07-05
Environment: Tableau Desktop, Tableau Public, Tableau Cloud
When publishing a workbook to Tableau Public or Tableau Cloud, some fonts, such as Lucida Bright or Book Antiqua, do not display as expected.
'Edit Data Source' Unavailable for Google BigQuery Data Sources
Created: 2023-06-30
Modified: 2023-07-05
Environment: Tableau Cloud, Google BigQuery
The 'Edit Data Source' option may be grayed out for some published data sources. Additionally the information displayed says "Connection not supported by web authoring. Use Tableau Desktop to edit data source."
Virtual Connection Data Policy Does Not Support ISMEMBEROF()
Created: 2023-03-10
Modified: 2023-07-04
Environment: Tableau Server versions older than 2022.3.6 (18 May 2023), Windows Server
After creating a virtual connection using ISMEMBEROF() function in data policy, the following error is displayed when trying to use that connection to create a workbook:
Unknown error: An error occurred while accessing data. Contact your Tableau administrator. (code=13)
The published connection returns no data in Tableau Desktop or when using the Web Edit option on Tableau Server.
Attempting to create an extract using web edit in Tableau Server 2023.1.2 on Ubuntu fails
Created: 2023-06-27
Modified: 2023-07-04
Environment: Tableau Server 2023.1.2, Ubuntu
Attempting to create an extract using web edit in Tableau Server 2023.1.2 on Ubuntu fails with the error below.
com.tableausoftware.server.status.reporting.TableauRuntimeException:
Transaction silently rolled back because it has been marked as rollback-only.
The above error is displayed when you try to create an extract in the web edit data pane.
When creating the line chart the axis scales and the line values do not match
Created: 2023-06-28
Modified: 2023-07-04
Environment: Tableau Desktop
When creating line chart the axis scales and the line values do not match.