Newly Published
"Error renaming field [] to []. Can't find field '[]'" Occurs After Opening A Flow That Connects To A Virtual Connection When Using Tableau Prep Builder
Created: 2023-06-07
Environment: Tableau Prep Builder, Tableau Server
The following error occurs after opening a flow in Tableau Prep Builder that connects to a virtual connection in Tableau Server.
Error renaming field [] to []. Can't find field '[]
Error "[SQLState 08S01] timeout expired" When Connecting to Amazon Redshift from Tableau Cloud
Created: 2023-06-07
Environment: Tableau Cloud, Amazon Redshift
When connecting to Amazon Redshift, the following error may occur on Tableau Cloud:
[Amazon][Amazon Redshift] (10) Error occurred while trying to connect: [SQLState 08S01] timeout expired
Modified
Invalid Product Key Error Occurs During Software Activation
Created: 2013-02-12
Modified: 2023-06-09
Environment: Tableau Server, Tableau Desktop, Tableau Prep
When you try to activate Tableau Server or Tableau Desktop, one of the following errors occur:
Invalid Product Key
Or
Invalid Activation ID
Or
Your Tableau Desktop product key was not recognized.
Or
The product key is not valid for this product.
Or
The product key is invalid. To avoid a mistyped key, copy the product key directly from the Tableau Customer Portal or from your Tableau Invoice. Unspecified exception
Data Guide Pane is displayed by default after upgrade to Tableau Server 2023.1
Created: 2023-03-16
Modified: 2023-06-09
Environment: Tableau Server 2023.1 and later, Tableau Cloud
When opening a view in Tableau Cloud/Tableau Server, Data Guide pane is displayed by default for all the users after upgrading to 2023.1.
Error Code C926DA9F "An error occurred when publishing the workbook" When Publishing
Created: 2019-12-18
Modified: 2023-06-08
Environment: Tableau Server, Tableau Desktop
When attempting to publish content from Tableau Desktop to Tableau Server, one of the following errors occurs:
An error occurred when publishing the workbook
Error Code: C926DA9F
You do not have permission to perform the requested operation.
OR
An error occurred when publishing the workbook
Error Code: C926DA9F
The specified object does not exist.
OR
An error occurred when publishing the workbook
Error Code: C926DA9F
An unknown error related to remote content was detected (500)
"Error Code: C926DA9F" received when signing into Tableau Cloud via Tableau Desktop
Created: 2022-04-19
Modified: 2023-06-08
Environment: Tableau Cloud, Tableau Desktop
When signing in to Tableau Cloud via Tableau Desktop, the following error is received:
Unable to complete action
Not enough permissions
Error Code: C926DA9F
com.tableausoftware.domain.user.exceptions.PasswordValidationRateLimitingException: Password validation attempt blocked due to too many failed attempts. Try again later (errorCode=10075) (errorCode=10075)
You do not have permission to perform the requested operation.
Error "The drivers required to connect to the data source are not installed." When Connecting to MS SQL Server
Created: 2018-05-24
Modified: 2023-06-08
Environment: Tableau Desktop 2018.1, Mac OSX, MS SQL Server
When attempting to connect to MS SQL Server on a Mac in Tableau Desktop 2018.1 after 10.5 is removed, the following error message might occur:
"The drivers required to connect to the data source are not installed"
If the Same Flow Connecting To Data Sources via Tableau Bridge Live Connection is Run Repeatedly in A Short Period Of Time, Latest Changes in the Database are Not Immediately Reflected To the Flow
Created: 2023-06-02
Modified: 2023-06-07
Environment: Tableau Cloud, Tableau Bridge, Live Connection, Bridge Online schedules
On Tableau Cloud, when repeatedly running a flow connected to a live data source (such as MS SQL Server, MySQL, PostgreSQL and etc) via Tableau Bridge, subsequent runs appear to retrieve the same data as the first run, ignoring up-to-date changes in the databases.
Tableau Server Backups Are Failing At Verifying Disk Space in 2022.3.6 and 2023.1+
Created: 2023-05-16
Modified: 2023-06-07
Environment: Tableau Server 2022.3.6 and 2023.1+, Multi-Node Cluster with two or more Filestore processes
On a multi-node cluster with two or more Filestore processes, Tableau Server backups will fail during estimation of disk space on the backup job as demonstrated below:
tsm maintenance backup -f TableauServer_Backup
Job id is '54', timeout is 1440 minutes.
7% - Starting the Active Repository instance, File Store, and Cluster Controller.
14% - Waiting for the Active Repository, File Store, and Cluster Controller to start.
21% - Installing backup services.
28% - Estimating required disk space failed.
35% - Stopping the Active Repository if necessary.
42% - Waiting for the Active Repository to stop if necessary.
50% - Uninstalling backup services.
Tableau Server could not verify that there is sufficient disk space for backup. If you believe there is enough space, you may skip the disk space check and force creation of a backup by using the '--override-disk-space-check' option. The backup will fail if it runs out of space.
See 'C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\tabadmincontroller\tabadmincontroller_.log' on Tableau Server nodes running the Administration Controller process for server log information.
Note: Using the
--override-disk-space-check
option will not allow the job to complete.*
Error "The specified product key was not found" Activating Tableau Server
Created: 2018-08-16
Modified: 2023-06-07
Environment: Tableau Server 2018.2 and later, TSM
When trying to activate Tableau Server, the following error might occur:
The specified product key was not found
When trying to activate Tableau Server by
tsm licenses activate
, the following error might occur in command prompt:
Licensing Error: The specified product key was not found.
After using
tsm licenses activate
, the following error might occur in tsm.log:
An error occurred: 404502, Licensing Error
Cannot Login after Attempting to Configure Tableau Cloud Site SAML or Google Authentication
Created: 2015-07-17
Modified: 2023-06-07
Environment: Tableau Cloud, Google OpenID, SAML
After attempting to configure SAML or Google authentication for your Tableau Cloud site, users are unable to login.
Error "Still creating the Metadata API Store. Results from the query might be incomplete at this time." Querying the Metadata API
Created: 2021-06-23
Modified: 2023-06-07
Environment: Tableau Cloud
When querying the Metadata API, the following message displays:
Still creating the Metadata API Store. Results from the query might be incomplete at this time.
BACKFILL-RUNNING
Error "The Google BigQuery service was unable to compile the query. Bad double value"
Created: 2022-02-23
Modified: 2023-06-07
Environment: Tableau Desktop, Google BigQuery
When querying a Google BigQuery data source (e.g. creating an extract, loading a visualization), the following error may occur:
Error Code: 015CFBE6
The Google BigQuery service was unable to compile the query.
Bad double value:
Error "Incorrect data type real, getting expected integer type." Occurs Intermittently During View Rendering on Tableau Cloud and Server
Created: 2022-04-15
Modified: 2023-06-06
Environment: Tableau Server, Tableau Cloud
The following error occurs intermittently during view rendering:
Incorrect data type integer, getting expected real type.
Microsoft ODBC Driver Version 18 Not Working with Azure OAuth on Tableau Server
Created: 2023-03-02
Modified: 2023-06-06
Environment: Tableau Server 2021.3
Not able to setup OAuth for Azure data and receive the following errors when trying to connect:
Custom OAuth is not configured for this datasource. Learn more. (errorCode=170001)
An error occurred while communicating with Azure SQL database. Invalid username or password.
Error: "The field does not exist in the database" After Updating Data Source to Include a New Field
Created: 2016-04-21
Modified: 2023-06-06
Environment: Tableau Desktop, Tableau Data Engine, Workbook with published data connections
When managing data sources separately from the workbooks (admin publishes an extract, users connect to the published extract), changes to the published extract sometimes causes workbook-based calculations to error out. One of the following scenario, might occur:
Calculations turn red.
Calculation may show 1 1 1 at the end of the name.
Calculation error reads "The field does not exist in the database."
Tableau Server Unaffected by Apache Solr 7.4.0 <= 7.7.3 / 8.0.0 <= 8.11.0 RCE
Created: 2022-12-27
Modified: 2023-06-06
Environment: Tableau Server
CVE-2021-44228
Security Scans may indicate an Apache Solr 7.4.0 <= 7.7.3 / 8.0.0 <= 8.11.0 RCE vulnerability in Tableau Server.
Error "Unable to connect to the server" Connecting to Sharepoint list
Created: 2019-02-20
Modified: 2023-06-06
Environment: Tableau Desktop 2018.2.6, 2018.3.4 and earlier, SharePoint Lists
When attempting to connect to Sharepoint list using the native connector, the following error may occur:
An error occurred while communicating with the SharePoint Lists data source 'Sharepoint url" Unable to connect to the server. Check that the server is running and that you have access privileges to the requested database.
How To Sort Data Source Using Tableau Prep
Created: 2022-04-06
Modified: 2023-06-06
Environment: Tableau Prep Builder
How to sort data source using Tableau Prep?
Unable to Change the Shape and Size of Markers on Line Chart
Created: 2020-10-20
Modified: 2023-06-06
Environment: Tableau Desktop
Unable to change the shape and size of markers on line chart.
Error "There is not enough space on the disk" When Installing Tableau Desktop
Created: 2019-08-07
Modified: 2023-06-06
Environment: Tableau Desktop, Windows 10
When installing Tableau Desktop, the following error may occur:
There is not enough space on the disk.
Tableau Bridge WDC Extract Refresh Jobs Failing After Upgrading to Version 2023.1
Created: 2023-06-02
Modified: 2023-06-05
Environment: Tableau Bridge 2023.1, Web Data Connector (WDC)
After upgrading Tableau Bridge to
20231.23.0511.1508
(released in May 2023), WDC extract refresh jobs executed on Bridge may fail with an error about URLs not being recognized or present in the secondary allow list found in the Tableau Bridge logs.
Error "Could not connect to TSM Controller at 'https://servername:8850'" Running TSM Commands
Created: 2018-11-28
Modified: 2023-06-05
Environment: Tableau Server
*When running any TSM command, the following error occurs:
Could not connect to TSM Controller at 'https://servername:8850
'
Some basic verification steps can be done to confirm it is due to this TSM certificate expiring, and not other possible causes:
Step 1:
Verify Tableau Server portal is running fine but the TSM WebUI is not accessible by running the following commands (Linux example):
sudo su -l tableau
systemctl status tabadmincontroller_0
These commands will show the service is active and running, yet you still cannot connect to TSM.
Step 2:
Telnet to port 8850 to verify it is working:
telnet localhost 8850
Trying ::1... Connected to localhost. Escape character is '^]'.
If the certificate is invalid, you will see this error message in the ~/.tableau/tsm/tsm.log:
2019-03-15 15:09:57 main : ERROR com.tableausoftware.tabadmin.ServerApi - Exception sending request org.springframework.web.client.ResourceAccessException: I/O error on POST request for "https://localhost.localdomain:8850/api/0.5/login": sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed; nested exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed
The TSM log may show 'timestamp check failed' as the suffix of the above error message instead of 'validity check failed'.*
Show Me Button Missing From Toolbar
Created: 2016-10-27
Modified: 2023-06-05
Environment: Tableau Desktop
The Show Me button is not present in the toolbar.
Unable to connect to Tableau Cloud or Tableau Server from Content Migration Tool when the proxy server is specified
Created: 2023-05-22
Modified: 2023-06-05
Environment: Tableau Cloud, Tableau Server, Content Migration Tool, Windows
Unable to connect to Tableau Cloud or Tableau Server from Content Migration Tool (CMT) when the proxy server is speficied in Windows LAN settings.