Tableau Issue Updates - w/e 2023-03-04
Sorry for the double posting, I’m still getting used to my workflow and accidentally recent the content for last week. Here is the corrected, new information.
Newly Published
Microsoft ODBC Driver Version 18 Not Working with Azure OAuth on Tableau Server
Created: 2023-03-02
Environment: Tableau Server 2021.3
Not able to setup OAuth for Azure data and receive the following errors when trying to connect:
Custom OAuth is not configured for this datasource. Learn more. (errorCode=170001)
An error occurred while communicating with Azure SQL database. Invalid username or password.
Tableau Bridge Shows as Disconnected and OS Error 122 Appears in Bridge Logs
Created: 2023-03-03
Environment: Tableau Bridge, Disk space
After opening Tableau Bridge, the Bridge client shows as disconnected and does not ever successfully connect to Tableau Cloud. In the Bridge logs, the following error appears:
{"excp-error-code":"0xE8A617BF","excp-source":"Client","excp-status-code":"UNKNOWN"},"v":"BridgeSvcWorkerController::SetError(): OS error: 122"}
When a Dimension Is Added to Size on the Marks Card, the Bar Size Changes According to the Filter Selection
Created: 2023-03-03
Environment: Tableau Desktop
When a dimension is added to Size on the Marks card, the bar size changes according to the filter selection.
Error "Catalog must be specified when session catalog is not set" When connecting to Trino/Presto with Custom SQL
Created: 2023-03-03
Environment: Tableau Desktop, Trino/Presto
When connecting to Trino using Custom SQL, we got the error below:
=====
Error Code: FAB9A2C5
"Catalog must be specified when session catalog is not set"
=====
Twbx file size is unnaturally large when using wildcard union.
Created: 2023-03-02
Environment: Tableau Desktop, Microsoft Excel
Packaged workbook (twbx) size is unnaturally large when wildcard union is used.
External File Store and/or Repository in Unknown Status on Tableau Server
Created: 2023-03-01
Environment: Tableau Server
The External Filestore and Repository are showing as unavailable and the server is degraded.
When issuing a "tsm status -v", the output shows:
external:
Status: ERROR
'Tableau Server File Store 0' status is unavailable.
'Tableau Server Repository 0' status is unavailable
.
Tableau Cloud Error "Page unavailable" And Content Missing After Moving Content and Deleting Original Project
Created: 2023-03-02
Environment: Tableau Cloud, Content created before 02/20/2023
When moving content created before 02/20/2023 from one project to another and then deleting the original project, the content disappears from the site or it still exists but when attempting to view the content the following message is displayed:
Page unavailable/The content you are looking for doesn't exist./ Explore other content
The subfolder information in "File Paths" Field is missing after publishing the flow which is Using Wildcard Union to Tableau Server on Linux
Created: 2023-03-01
Environment: Tableau Server on Linux
The subfolder information in "File Paths" Field is missing after publishing the flow which is Using Wildcard Union and [
Include subfolders
] option to Tableau Server on Linux like below. Only the filename is displayed, even though the subfolder information is displayed in [
Included Tables
]>[
Files
] columun on the left.
The issue does not occur when using Tableau Prep Builder like below.
Cities designated by government ordinance of Japan are not displayed using Geographic Roles
Created: 2023-02-28
Environment: Tableau Desktop 2018.2 or later
Cities designated by government ordinance of Japan are not displayed correctly using Geographic Roles. Only some wards are displayed or are not displayed at all.
Prep Flow subscriptions with attachment intermittently fail
Created: 2023-02-27
Environment: Tableau Server, Multi Nodes cluster
Flow subscription with attachment is sending email intermittently .If there is no attachment the email send successfully every time.
Client Not Listed on Bridge Settings Page
Created: 2023-02-27
Environment: Tableau Bridge, Tableau Cloud
When Tableau Bridge is installed on two computers with the same name and the clients connected to the same Tableau Cloud site, only one client may be listed on the Bridge settings page in Tableau Cloud.
Modified
Unable to Connect to Snowflake When Using Tableau Desktop on Apple Silicon
Created: 2022-07-25
Modified: 2023-03-04
Environment: Tableau Desktop, Tableau Prep Builder, macOS with "Apple Silicon" (M1 or M2) processor
When attempting to connect to Snowflake data sources in Tableau Desktop or Tableau Prep Builder on macOS Apple Silicon, connecting is not successful and results in the following error:
"To use this connector, you need to download and install the driver first."
Unable To Connect To MySQL When Using Tableau Prep Builder On macOS Apple Silicon
Created: 2022-07-27
Modified: 2023-03-04
Environment: Tableau Prep Builder 2022.2, MySQL
Unable to connect to MySQL with Tableau Prep Builder on Apple Silicon.
Tableau Mac Software Does Not Yet Support Apple Silicon
Created: 2020-09-30
Modified: 2023-03-04
Environment: Versions 2020.4, 2020.4.1 of Tableau Desktop, Prep Builder, Reader and Public Desktop, Apple Silicon
Attempting to install current Tableau Mac products on a Mac with an Apple silicon CPU will fail with an error: "Your computer's processor doesn't meet the minimum requirements That Tableau requires to install the software. To view the minimum requirements, see https://www.tableau.com/en-us/products/techspecs."
Error "Invalid table name value...table does not exist"
Created: 2016-05-27
Modified: 2023-03-02
Environment: Tableau Desktop, Tableau Cloud, Excel, Cloud Data Sources
In Tableau Desktop, when opening the data source tab, the following error message might occur:
"Invalid table name value...table does not exist"
Error "No License found for 'TableauDesktop'" on macOS
Created: 2019-08-21
Modified: 2023-03-02
Environment: Tableau Desktop, Mac OSX, Product key activation (not LBLM)
After updating the macOS (operating system), you may get prompted to activate Tableau Desktop, and the following errors may occur when activating your product key:
No License found for 'TableauDesktop'
Or
Trusted Storage Not Initialized
View on Dashboard is Compressed/Distorted and Has No Scrollbar
Created: 2017-05-23
Modified: 2023-03-01
Environment: Tableau Desktop
A view placed on a dashboard is compressed/distorted ("scrunched") and has no scrollbar.
Custom Views Lost after Editing Workbook
Created: 2020-08-20
Modified: 2023-03-01
Environment: Tableau Server, Tableau Cloud
After updates are published for a workbook, custom views are lost.
Error "Data definition not valid unless solitary" When Connecting to Teradata and Using Initial SQL query
Created: 2018-01-04
Modified: 2023-03-01
Environment: Tableau Desktop, Teradata, Initial SQL statement
When connecting to Teradata data source when using an initial SQL query in "Query Banding and Initial SQL" in the connection window, the following error might occur if there are extra spaces into the Initial SQL statements:
"Data definition not valid unless solitary"
Could Not Start Tableau Desktop or Tableau Prep Because Uninstall Window(Modify Setup) Is Shown
Created: 2021-10-26
Modified: 2023-03-01
Environment: Tableau Prep Builder, Tableau Desktop
After installing Tableau Desktop or Tableau Prep Builder, double clicking the icon displays
[Modify Setup] dialog below and the application cannot be started.
Custom shapes do not appear in Tableau Desktop
Created: 2019-01-04
Modified: 2023-03-01
Environment: Tableau Desktop
After adding shapes to the My Tableau Repository folder, and clicking
Reload Shapes
in the Edit Shape dialog, the custom shapes still do not appear
Hyper Queries Using High CPU After Upgrade to Tableau Server 2022.1.7 or Later Releases
Created: 2022-11-10
Modified: 2023-02-28
Environment: Tableau Server, 2022.3 - 2022.3.1, 2022.1.7 - 2022.1.9, 2021.4.11 - 2021.4.13, 2021.3.16 - 2021.3.18, 2021.2.17 - 2021.2.19, 2021.1.19 - 2021.1.21, Windows, Linux
After upgrading to Tableau Server starting with 2022.1.7 and all versions updated on Sept. 28, 2022, high sustained CPU use by Hyper may cause Tableau Server to become inaccessible. Hyper may be terminated numerous times for sustained high CPU utilization.
Tableau Desktop, Prep, Reader, Public May Not Be Compatible with Windows 11
Created: 2021-10-05
Modified: 2023-02-28
Environment: Tableau Desktop, Tableau Prep, Tableau Reader, Tableau Public, Windows 11
Tableau users who want to upgrade their operating system to Windows 11, which releases Oct 5, should be aware of the possibilities of environmental software conflicts with Tableau. Compatibility has not yet been confirmed.
Error "Only deployed entitlement line item can be fulfilled" or "104: TABLEAU_ERROR_LICENSING_ACTIVATION_GENERAL" Registering, Activating, or Deactivating a Product Key
Created: 2014-10-02
Modified: 2023-02-27
Environment: Tableau Desktop, Tableau Server, May occur when using Desktop or Server ATR
When trying to activate, deactivate or register a product key one of the following errors occurs:
Only deployed entitlement line item can be fulfilled
And/or
The requested licensing operation failed
And/or
104: TABLEAU_ERROR_LICENSING_ACTIVATION_GENERAL
If you are using the TSM UI or the command line, you may see:
"An error has occurred."
The following message might be found in the TSM logs:
The requested licensing operation failed with error code '104: TABLEAU_ERROR_LICENSING_ACTIVATION_GENERAL'
Tableau Prep Connected to Google Drive, Random Characters are Displayed Instead of the CSV File Name in the Connections Pane
Created: 2023-02-24
Modified: 2023-02-27
Environment: Tableau Prep Builder 2022.4, Google Drive, CSV file
In Tableau Prep Builder, when connecting to a CSV file in Google Drive, the connection name will be random characters instead of the file name as demonstrated below.
Error Code: 015CFBE6 - Access Denied: BigQuery BigQuery: Permission denied while getting Drive credentials.
Created: 2021-12-13
Modified: 2023-02-27
Environment: Tableau Desktop 2021.1.3, Google BigQuery
Following error occurs upon connecting to Google Bigquery data source.
An error occurred while communicating with the Google BigQuery data source 'ShowData'
Bad Request: The data source does not contain the expected data.
Error Code: 015CFBE6
An error occurred while loading the data.
The Google BigQuery service has denied access for this request.
Access Denied: BigQuery BigQuery: Permission denied while getting Drive credentials.
Or
Unexpected Error
The Google BigQuery service has denied access for this request.
Error Code: 015CFBE6
Access Denied: BigQuery BigQuery: Permission denied while getting Drive credentials.
Views Are Blurry in Web Browser
Created: 2013-04-29
Modified: 2023-02-27
Environment: Tableau Server, Tableau Cloud, Google Chrome or Mozilla Firefox
When you view a dashboard in a web browser, the view is blurry.
An error occurred while communicating with Tableau Data Engine. Bad Connection: Tableau could not connect to the data source. There was problem and the data engine could not start properly
Created: 2019-04-26
Modified: 2023-02-27
Environment: Tableau Desktop, Windows OS, Various data sources
When attempting to connect to a data source, the connection will fail if the My Tableau Repository location does not allow Tableau to update the files.
This issue most often occurs when attempting to open an Excel document in Tableau Desktop. The connection works, but the data does not appear. An error occurs displaying:
An error occurred while communicating with Tableau Data Engine. Bad Connection: Tableau could not connect to the data source. There was problem and the data engine could not start properly.
Similar issues may occur after upgrading Tableau Desktop, when a user attempts to open a pre-existing workbook. The workbook views open, but the data source is unable to connect. The data source is accessible from outside of Tableau Desktop. In addition to the above error message, the below may appear:
There was a problem connecting to the data source "XXXXX"
Would you like to edit the connection information.
Error "[SQLSTATE:42601] 'case' requires uniform result types in THEN clauses"
Created: 2022-06-16
Modified: 2023-02-27
Environment: Tableau Desktop
When using an extract as the data source for a view, the following error may occur:
Error Code: A5A4A0B1
[SQLSTATE:42601] 'case' requires uniform result types in THEN clauses:
line
, column
: ... COLLATE "binary"...
^~
Unable to Add Watermarks to Dashboards and Workbooks
Created: 2013-03-14
Modified: 2023-02-27
Environment: Tableau Desktop
Unable to add watermarks to dashboards and workbooks.
Error "A query error occurred. Domain information not available.” Opening Describe Field
Created: 2014-07-15
Modified: 2023-02-27
Environment: Tableau Desktop
When opening the Describe Field dialog box for a calculated field, you are unable to load the query and the following error might occur:
A query error occurred. Domain information not available.
Trailing full width spaces are not trimmed when publishing the workbook on Tableau Server
Created: 2023-02-16
Modified: 2023-02-27
Environment: Tableau Server, Tableau Desktop, (Japanese) full width/size space
When there are full-width (Japanese) spaces at the end of the field names, rendering results may look different on web browsers when publihsed on Tableau Server and on Tableau Desktop.
Before publishing in Tableau Desktop.
After publishing on Tableau Server.